MetisAI Privacy Policy

Last Updated: January 30, 2026

1. Information We Collect

When you use MetisAI, we collect:

• Email address (for account identification)
• Name and basic profile information
• Google Drive files that you create through MetisAI
• Your AI assistant preference (ChatGPT, Claude, Gemini, or DeepSeek)

2. How We Use Your Information

We use your information to:

• Provide MetisAI life companion services
• Store and manage your life story documents in your Google Drive
• Manage progress tracking and document organization
• Communicate with you about your account

3. How We Access Your Google Drive

MetisAI uses limited Google Drive access to:

• Create folders for organizing your life story documents
• Save and update your life story files
• Access ONLY files created by MetisAI (we cannot see other files in your Drive)

Important: We use the drive.file scope, which means we can only access files that MetisAI creates. We cannot see, access, or modify any other files in your Google Drive.

4. Data Storage and Security

Your data is stored securely:

• Account information stored in Microsoft Azure cloud services
• All data encrypted in transit and at rest
• Google Drive files remain in your personal Google Drive account
• We do not sell or share your personal information with third parties

5. Your Rights

You have the right to:

• Access your personal data
• Request deletion of your account and data
• Revoke Google Drive access at any time
• Export your life story documents from your Google Drive

6. Data Retention

We retain your data as long as your account is active. When you delete your account:

• Your account information is deleted from our servers
• Your Google Drive files remain in your Drive (you control them)
• You can manually delete Drive files at any time

7. Third-Party Services

MetisAI integrates with:

• Google Drive (for file storage)
• Microsoft Azure (for secure data storage)
• AI assistants (ChatGPT, Claude, Gemini, DeepSeek) - as per your choice

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes.

9. Contact Us

For privacy concerns or questions, contact:

Email: tony.czarnecki@sustensis.co.uk
Website: https://metisai-gateway5.azurewebsites.net

10. GDPR Compliance

For users in the European Union, we comply with GDPR requirements:

• Data processing is based on consent
• You can withdraw consent at any time
• You have the right to data portability
• You have the right to be forgotten